In addition to offer things to eat and drink, providing amusement can do a lot to make guests feel welcome in your foyer . Whether you go as big as hosting live music or as simple as providing gameboard games and reading material material, the mien of amusement testament say your nodes they’re welcome to recoil back, loosen, and delight the lobby.
While a picture is worth a k words, a moving look-alike gives you deepness . Don’t restrain your sociable media content to just still mental imagery, offering your potency nodes the opportunity to suppose themselves there with a video recording . Show people what it’s like to spend a day in your hotel and show real people victimization the amenities . Take, for exercise, The Sheraton Gateway at LAX, who wanted to reimagine what was expected of an drome hotel . With the assistant of video, they transformed their hotel from a site to simply doss down during a stop, to a name and address worthy of exploring all of Los Angeles from.
Anyone who’s ever worked in customer serve have it offs damn well that a rude client becomes worse service . Why ? Would you be motivated to help out individual who was rude, patronizing or instantly abusive toward you ? No ? Well, you can bet that the front desk agent won’t be either . It’s worth remembering that social movement desk agents wield a lot of power in a hotel.
You don’t have to tip your hotel housekeeper, but these untiring staff members are often disregarded when it dos to tipping, so the money can go a long way for them . The Bureau of Labor Statistics reports that the subject mean hourly pay for hotel housekeepers is $13.47, well below the $27.07 base hourly remuneration for all occupations in the U.S.
