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Make VIP service proactive . If you have it off a wedding party party is advent, surprise the bride with a way upgrade or place snacks in her room with a congratulating card . Thoughtful inside information can turn a one-sentence guest into a patron .

Bownes too told us how easy it is to get an upgrade : “Simply ask nicely . No expatiate lies necessary . Just ask ‘I don’t presuppose you get an upgrade?’”

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