Another effective, revenue-generating selling strategy is to offer upsells to nodes who have already engaged at your property but oasis’t yet arrived . Bringing back old guests is far cheaper than determination new aces, but upselling existent nodes can give way even sir thomas more profitable outcomes.
When you’re photographing your hotel or putt together video content, make sure to look closely at the details, and so reckon still closer . Things that you mightiness take away for given are in all likelihood things that will invoke to your guests, and more ofttimes than not, it’s the inside information that they’ll shoot and post to their own channels because they’re the things that make clients feel like they’re staying somewhere really special . Take The Line Hotel, for model, sort of than posting stock ikons of their beautiful suite, they recognise that most hotels have beautiful suite, so select instead to focalise on the small details that set them aside.
I wish it wasn’t the typesetters case, but many hotels have misleading information in the hotel description and creature comforts . I can’t count how many times we’ve chequered farther into a hotel that says it’s walking distance to business district to discovery that the hotel’s definition of walking distance is over an hour.
Interactions with staff . Housekeepers usually do their magic trick while you’re away from your room so they don’t interrupt your stay . But sometimes you mightiness interact in person — for exercise, when qualification a quick stumble backward to your room noonday . A positive interaction with housework mightiness warrant a higher tip for friendly guest service.