In addition to offering things to eat and drink, providing amusement can do a lot to make guests feel welcome in your entrance hall . Whether you go as big as hosting live music or as simple as providing board games and reading material material, the presence of entertainment testament state your nodes they’re welcome to kick back, relax, and revel the lobby.
Train your staff to know the better floater in your location . Guests will oft ask staff for dining recommendations and tips on things to do patch they are in town . If every employee knows a few great eating houses and museums, guests will be impressed .
Hidden fees, complex cancellation policies, and concomitant situates are just just about of the surprises that may show up on your hotel charge at checkout . Follow these five steps to avoid dagger stupor.
Here , too, your credit circuit card can come in ready to hand . The American Express Fine Hotels and Resorts engagement instrument leaves room advances, repair credits and breakfast . Visa Signature and World MasterCard cardholders can also get special manages.