As the hub of your hotel, your foyer is the hone place to video display entropy relevant to your guests . And including info about the hotel as well as the encompassing community will doubtlessly be apprehended by them . Consider presenting transportation information and weather condition weather condition (dear cash in ones chips), content astir hotel comforts and events (good the counter and elevator banks), and info about local attractors and business enterprises.
Treating every guest ilk a VIP makes positive, memorable haves that create them need to paying back . Train your staff to act with a common sense of urgency for every request . Mistakes and mischances are inevitable, but departure above and beyond can grow a negative position into a positive one .
Before you mouse click the BOOK button on a hotel reservation, read the hotel’s cancellation policy line-by-line . Then take it once again . Policies vary wildly depending on the property and, in more or less guinea pigs, the dates of your stay.
Nerdy tip : Leave your tip on top of, or following to, a give thanks you note . This gets it very clear that the cash is a tip meant for the housekeeper and quashes the take a chance of misapprehension.
