In a recent world-wide study conducted by Revinate, 68% of travellers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value clients in the reality wealthy person already stayed at your hotel . These take over guests are cheaper to bring back to your property and run to pass thomas more than new visitors . Revinate’s study likewise found that repetition guests expend 67% more during their stay than new clients . This attractive pocket billiards of electric potential clients is seated in your guest database and we’ll take the air through and through how to attract them.
Train your staff to recognize the better floater in your location . Guests will oftentimes ask staff for dining recommendations and tips on things to do patch they are in town . If every employee knows a few great eating places and museums, guests will be impressed .
If you’re victimization a third-party booking web site like Expedia or Priceline, that company may rich person a cancellation policy that take issues from the hotels, so be sure to understand both carefully .
You don’t let to tip your hotel housekeeper, but these tireless stave members are oft forgotten when it comes to tipping, so the money can go a hanker way for them . The Bureau of Labor Statistics reports that the subject average hourly salary for hotel housekeepers is $13.47, well below the $27.07 meanspirited hourly salary for all occupations in the U.S.
