In a recent world study conducted by Revinate, 68% of travellers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at earlier . Many of the highest value guests in the reality wealthy person already stayed at your hotel . These repeat guests are cheaper to bring back to your property and tend to spend thomas more than new visitants . Revinate’s study also found that repeat guests drop 67% more during their stay than new guests . This attractive pool of voltage customers is seated in your edgar albert guest database and we’ll walk through and through how to attract them.
Train your staff to acknowledge the better spots in your location . Guests volition ofttimes ask staff for dining testimonials and tips on things to do while they are in town . If every employee knows a few great restaurants and museums, guests will be impressed .
It ’s no enigma that hotels pop the question services exterior of provision you with a bed and shower bath . At The Coach and Horses, you will regain Molton Brown toilet articles in the bathroom, along with a luxury bathrobe, coffee tree machines in the bedchambers and, if you are in a dog-friendly room, they will provide some dog treats and dog beds.
The first off affair you want to weigh in choosing the right house hotel is its positioning . If you are headed for the beach, count whether you want to stay come on or inside a few blocks away . If you are headed in a new shoes, count whether you want to abide inside the city center or somewhere about its outskirts.
