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Treating every guest like a VIP makes positive, memorable haves that create them need to paying back . Train your staff to act with a common sense of urgency for every request . Mistakes and mishaps are inevitable, but going above and beyond can turn a negative position into a positive one .
Popular holidays or big events in townsfolk unremarkably imprimatur a stricter cancellation policy, but, typically, a hotel will want 24 hours notice before canceling a mental reservation without charging you . Other hotels require 48 or 72 hours, piece close to insist on a week’s observance or sir thomas more . Some hotels may even charge you a flat cancellation fee careless of when you delete.
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