In this article, we’ll share five hints to assist you capture your guests’ attention (and travel dollars) . We’ll report how to assure your past guests book with you and not another previously visited name and address . We’ll provide counselling on how to incentivize profitable direct bookings and maximise the gross chance with every sale.
Treating every client ilk a VIP creates positive, memorable haves that create them need to return . Train your staff to act with a mother wit of urgency for every asking . Mistakes and misadventures are inevitable, but exit above and beyond can grow a negative situation into a positive one .
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When leaving hotel housekeeping leads, hard cash is preferable . Other forms of gratuity — comparable food, leftover inebriant or gaming souvenirs — may be a well-substance gesture . However, some hotel policies limit what housekeeping staff can consent.
