I ’ve lost weigh how many hotels I’ve stayed in . Hundreds, for certain, and on every continent omit Antarctica . From beach-incline repairs in St . Kitts to a high-flown, soaring high-rise in Tokyo, to a castle-adjacent treehouse on the north slide of Scotland, I’ve stayed in some truly lovely billets . I’ve as well stayed at ramshackle dives in Vegas with rust faucets and carpetings so thin you could see the concrete underneath . The memory of the latter still makes me urge.
Measuring client service performance with client service appraises is the best way to ease off areas of melioration for your hotel; its too a bang-up way to find out where you stand out . The majority of clients specify service by how speedily and efficiently their take was addressed and fixed . Take your surveys severely and let in your staff in the process.
Before you mouse click the BOOK button on a hotel reservation, read the hotel’s cancellation policy line-by-line . Then read it once again . Policies vary wildly depending on the prop and, in some cases, the dates of your stay.
When planning a trip, travelers run up all the major expenses — carpenters plane just the tickets, rental car, hotel, dining . But there’s one expense some vacationers pretermit : tipping hotel housekeepers.