It ’s tempting to blast your database with generic offers to make unnecessary time but these movements create database fatigue which answers in poor fight conflict and e-mail unsubscribes . The best hotel vendors share relevant, seasonable, and personalized offerings to targeted segments of their databases . While it issues a bit sir thomas more thought and planning to set up these campaigns, behaviour-based automation with tools care Revinate means that you can “set it and forget it” for the most part.

Determine Your USP Your unique merchandising proposition (USP) is what will make your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or being pet-friendly or engineering-focused . Once you acknowledge your USP, ensure it is reflected in every facial expression of your hotel, from the décor to the amenities you offer.

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For exercise, if youre staying at a Las Vegas hotel, you might want to leave cassino chips or an electronic slot machine coupon as a tip for housekeeping, but state gaming regulations prohibit housekeepers from accepting them . Further, some hotels have strict no-gaming insurances for their staff, which lays housekeepers in a difficult position when redeeming coupons or casino french fries for cash.