The lobby is one of the most important spaces of a lodging operation . Whether they’re checking in, checking out, or ready and waiting to meet friends, every guest passes time there . It’s where they form their first and hold up impressions of your prop . So ensuring optimum design and functionality should be a antecedency . Here are our top crests for making the about out of your hotel lobby:
Your staff is the stylemark of your service . From the front desk associate degrees to laundry services, everyone represents a vital role in one goal : providing the best service to promote repeat guests . If you show neat wish for your employees, it ushers in their job public presentations . For exercise, housework is the main business tween your hotel and a great review . You can show grasp with something as simple as keeping a full stocked with housework mobile cart fix for them for every switch .
Check out . Many stage business travellers leave hotels hours before checkout time time without returning tonalities or stopping by the front desk . Placing a call to the wheeler dealer or stopping by the front desk can free up your room sooner for arriving clients . This too take into accounts housekeepers to get to figure out patch waiting for other clients to depart . The few minutes it takes to get the call can end up devising someone elses day.
Interactions with staff . Housekeepers unremarkably perform their legerdemain patch you’re away from your room so they don’t disturb your abide . But sometimes you might interact in person — for example, when making a quick trip back to your room high noon . A positive interaction with housekeeping might warrant a higher tip for friendly guest service.
