The lobby is one of the most crucial blanks of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting friends, every guest passes time there . It’s where they organize their first and endure impressions of your property . So ensuring optimum intent and functionality should be a priority . Here are our top peaks for making the near out of your hotel lobby:
Hire A Great Team This is in all probability one of the well-nigh important things you can do when opening a micro hotel . You want to find souls passionate astir providing splendid client service and aroused to be a divide of your team . Take your time during the hiring process and very get to lie with each prospect so that you can be surefooted in your conclusion-fashioning . Then, one time you have a nifty team in place, provide them with ongoing grooming and support so they can keep on to excel in their roles . These are hardly a few things to retrieve when start your micro-hotel . With measured planning and execution, you can make a successful business that is both profitable and enjoyable.
Check -in is besides where hotels should apprise you of additional fees not included in the room rate, such as repair fees (and dont get us started on that boondoggle) and charges for fitness shopping center access, parking, pets, or towels . Again, most of these fees should be listed on the hotel’s internet site at the time of booking, but it’s eer a goodness idea to review the duplicates at the start of your stay.
Nerdy tip : Leave your tip on top of, or next to, a thank you note . This makes it very clear that the cash is a tip meant for the housekeeper and subjugates the adventure of mistake.
