Nothing encourages people to sit downcast and relax quite the like nutrient and potables . So consider having things to eat and tope on offer in your lobby blank space . It’ll go a hanker way in converting it from a simpleton passage space to the buzzing epicentre of your property.
Make VIP service proactive . If you know a wedding party is coming, surprise the bride with a elbow room advance or property collations in her room with a congratulating board . Thoughtful details can turn a one-sentence guest into a patron .
I had a lot of fun researching this station, and still found a few great books around hotels, and the cordial reception manufacture . Hope you enjoy them as much as I did!
That doesn’t mean there aren’t certain tipping rules to take into answer for, specially when travelling . Particularly in a time where hotels are short-staffed, with fewer workers doing thomas more tasks, tipping for the supernumerary effort is a nice or regular necessary thing to do.