In a recent world-wide report conducted by Revinate, 68% of travelers said they would feel more comfy returning to a hotel they’ve stayed at before . Many of the highest value guests in the world rich person already stayed at your hotel . These repeat guests are cheaper to bring back to your property and tend to spend sir thomas more than new visitants . Revinate’s study besides found that repeat guests spend 67% more during their stay than new clients . This attractive pool of potential difference clients is sitting in your guest database and we’ll walk through and through how to attract them.
Measuring client service performance with client service surveys is the topper way to flag areas of improvement for your hotel; its besides a keen way to regain out where you surpass . The bulk of customers define service by how speedily and efficiently their takings was addressed and fixed . Take your surveys seriously and include your staff in the process.
While it’s tantalizing to leave your room without giving the checkout documents a second glance, hotels are not true and excess directions on your bank financial statement arent worth the difficulty.
When choosing a hotel for your summer vacation, we recommend you to pick out Rhodes ! Its gay and warm all year round out with slew of activities to do . Youll neer run out of things to do on this beautiful Greek island!
