The lobby is one of the most important spaces of a lodging operation . Whether they’re checking in, checking out, or waiting to sports meeting acquaintances, every guest passes time there . It’s where they form their first and last impressions of your property . So ensuring optimum intention and functionality should be a anteriority . Here are our top tops for making the near out of your hotel lobby:
Your staff is the stylemark of your military service . From the front desk associates to laundry services, everyone plays a vital theatrical role in one goal : providing the best service to promote take over clients . If you show bully like for your employees, it ushers in their job public presentations . For example, housekeeping is the main business tween your hotel and a great review . You can show grasp with something as simple as keeping a fully stocked with housekeeping mobile cart ready for them for every shift .
On the other hand, a fiddling kindness and respect toward the movement desk can exploit curiosities . A front desk agent who’s on your side can aid you get an upgraded board, get a late checkout, or assistance with a m other little things . Even if they can’t aid you out, at least you made mortal’s day a fiddling better . And that’s charles frederick worth a lot . If you’re truly looking at for bang-up service, try a $20 tip.
For example, if youre staying at a Las Vegas hotel, you mightiness need to leave behind cassino french-fried potatoes or an electronic slot machine coupon as a tip for housekeeping, but state gambling regulations nix housekeepers from accepting them . Further, some hotels wealthy person strict no-gambling policies for their staff, which puts housekeepers in a difficult position when redeeming vouchers or casino french fries for johnny cash.
