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Treating every guest like a VIP makes positive, memorable haves that make them require to paying back . Train your staff to act with a sense of urgency for every asking . Mistakes and mishaps are inevitable, but passing above and beyond can turn a negative situation into a positive one .
Everyone has a hotel continue horror story . Whether it’s a floor astir the hotel you chose specifically for it’s awful pool only to regain it unopen when you get there, a hotel that double charged you or the hotel whose site aforementioned it was transactions to everything and turned out it was actually situated a long 45-hour take the air from anywhere.
Always hold in the Reviews BEFORE you BOOK YOUR HOTEL ! Not all hotelmen are honest, and not all edgar albert guests are on the good side!
