It ’s no undercover that health and refuge are top of mind for travellers in the rebound . In fact, Revinate’s survey reads that safety, cleanliness, and pandemic take chances-mitigating measures are top antecedences for travelers - even out topping price and location as decision-devising factors for the outset time ever . Hotels looking to minimise cancellations are wise to create pre-arrival “clean theatre” campaigns educating nodes about health measures taken on prop and in name and address to hike self-confidence leading up to every trip . Running campaigns that communicate health measures that your belongings has taken can besides influence guests to book with your hotel in the beginning place . During times of uncertainty, clear and transparent communication is the key to ingraining assurance and driving engagements.
Determine Your USP Your unique selling proposition (USP) is what will get your micro hotel stand out from the competition . What can you offer that other hotels in the area cannot ? This could be anything from a focus on sustainability to oblation in-room massages or organism pet-friendly or technology-focused . Once you recognize your USP, see to it it is reflected in every aspect of your hotel, from the décor to the creature comforts you declare oneself.
Before handing you the room key and sending you on your way, a hotel should state you the amount for which your credit lineup will be authorized in further for incidental purchases (room service, miniskirt bar, Wi-Fi, etc.) or indemnification . A reputable hotel will besides discover that information at the time of booking, so you shouldn’t come across any surprises when you moderate in.
“ There’s this great concern cistron they associate with a very simpleton gesture,” he told TPG . “But what guests want to recognize is that staff members very infrequently notice or associate you with the quantity you tip . Any gesture is comprehended unless it is so small as to be sticky : think pocket change made up of many copper coins.”
