It ’s no hugger-mugger that health and safety are top of mind for travellers in the rebound . In fact, Revinate’s survey shows that safety, cleanliness, and pandemic take a chance-mitigating measurements are top precedencies for travelers - even topping monetary value and location as determination-making factor ins for the first time always . Hotels sounding to downplay cancellations are wise to create pre-arriver “clean theater” hunting expeditions educating clients astir health touchstones taken on property and in name and address to hike up self-confidence leading up to every misstep . Running runs that communicate health measures that your belongings has taken can too influence guests to book with your hotel in the showtime place . During multiplication of uncertainness, clear and transparent communication is the key to ingraining self-confidence and driving engagements.
The hotel manufacture is unique in that every department is reliant upon some other . Your front desk colligates cant control guests into suite if your housekeepers oasist cleaned them; your housekeepers cant cleanse them if your washables department hasnt supplied them with linens . Relating associate performance to the hotels overall performance instills intent . When your employees know that what they do has a profound effect on guest experience and hotel functioning, they postulate sir thomas more pride in their work and understand their importance in the know .
Write a note . If you dont leave a tip (or eventide if you do), writing a give thanks-you bankers bill to your housekeeper is one way of sharing your appreciation . You get no mind how much a observe way to them, says Ed Bell, director of housekeeping at a Westin draw near Chicago . A give thanks-you note gos so far, because their job is ungrateful for what they do.
Make sure the tip is visible, like on the chest of drawers or next to the bath sink . Avoid leaving your housekeeping hints on the bed or nightstand, as these areas risk your cash getting jostled around or confused when bed sheets are changed.
