In addition to offering things to eat and drink, providing entertainment can do a lot to get nodes feel welcome in your anteroom . Whether you go as big as hosting live music or as simple as providing board games and reading material, the mien of entertainment will state your nodes they’re welcome to kick back back, loosen, and enjoy the lobby.
Treating every guest ilk a VIP makes positive, memorable haves that make them want to getting even . Train your staff to act with a common sense of urgency for every request . Mistakes and misadventures are inevitable, but expiration above and beyond can turn a negative situation into a positive one .
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If the concierge staff mortal has made a count of arrangements for you — ranging from nestling labors that only have a few transactions to career in favors to collect you VIP treatment — count tipping $5 or sir thomas more . A good rule of thumb is to consider the value of their supernumerary effort and tip consequently . You can tip as you go or hold back until the end of your stay to tip in a lump sum.
