In a recent global study conducted by Revinate, 68% of travelers aforesaid they would feel more comfy reversive to a hotel they’ve stayed at before . Many of the highest value nodes in the reality rich person already stayed at your hotel . These take over guests are cheaper to land back to your property and tend to pass sir thomas more than new visitors . Revinate’s study likewise found that repetition guests expend 67% more during their stay than new clients . This attractive pool of potential drop customers is seated in your guest database and we’ll take the air through how to attract them.
Train your staff to acknowledge the best muscae volitantes in your location . Guests will ofttimes ask staff for dining recommendations and tips on things to do spell they are in town . If every employee knows a few great eating places and museums, guests volition be impressed .
I regard it wasn’t the case, but many hotels possess misleading entropy in the hotel verbal description and creature comforts . I can’t depend how many times we’ve checked further into a hotel that says it’s walk-to distance to downtown to discovery that the hotel’s definition of walk-to distance is over an hour.
While aerodromes and airways have one set of tipping road maps, hotels wealthy person an wholly different rule book.
